1. Information We Collect

We collect the following types of personal data when you interact with our website or services:

• Personal identification information (e.g., name, email address, phone number)
• Technical data (e.g., IP address, browser type, device information, etc.)
• Usage data (e.g., pages viewed, time spent on the site, etc.)

2. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Consent: You have given us consent to process your personal data, such as when you submit a contact form.
• Contractual necessity: We need to process your data to fulfill our contract with you, such as providing services or responding to your inquiries.
• Legitimate interests: We process personal data based on our legitimate interests in improving our services, marketing, and communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you have requested.
• To improve our website and services based on user feedback and behavior.
• To send marketing communications, updates, and relevant offers (only if you have opted in to receive such communications).

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data with trusted third-party service providers who assist us in delivering our services, such as hosting or marketing tools, but they are required to keep your data secure and use it only for the purposes outlined in this policy.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. Your Rights under GDPR

As a user in the EU, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to your personal data.
• Right to Rectification: You have the right to correct any inaccurate or incomplete personal data we hold.
• Right to Erasure: You can request that we delete your personal data under certain circumstances.
• Right to Restriction of Processing: You can request the restriction of the processing of your personal data under certain conditions.
• Right to Data Portability: You can request that we transfer your personal data to another provider, in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal data under certain circumstances.
• Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights or have concerns regarding your data, please contact us at [Your Contact Email].

8. Cookies

Our website uses cookies to improve your user experience. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

9. International Transfers

If you are located outside the EU, please be aware that your personal data may be transferred to countries that may not offer the same level of data protection as your country of residence. We ensure that any international transfers of personal data are in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting.

11. Contact Us

If you have any questions or concerns about how we handle your personal data, or if you would like to exercise your rights under GDPR, please contact us at:

• Email: contact@thebigbyte.net
• Address: 12 Edgard Quinet, ap. 36, Cluj-Napoca, Romania
• Company name: The Big Byte SRL